Our job system is broken: Are private providers to blame?

Repeated inquiries have found the system is failing the people who need it, while the companies paid to run it rake in huge profits.

Aug 07, 2026, updated Aug 07, 2026

Almost 30 years ago the Howard government shut down Australia’s public employment service and privatised the system that helps unemployed people find work.

Since then, repeated inquiries have found the system is failing the people who need it, while the companies paid to run it rake in huge profits.

Now, the Albanese government has admitted the system isn’t working and promised its biggest overhaul in decades.

But Labor says these private providers will still remain part of the system, even as a new report has followed the billions of dollars flowing through the industry

Today, ABC business and economics reporter Gareth Hutchens discusses how helping unemployed Australians became a massive money spinner, and whether Labor can fix the system while leaving private companies at its centre.

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Guest: ABC business and economics reporter Gareth Hutchens

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